A. Please sign up here and follow the steps to login to your account. When logged in, you can see the option to select your Free Plan. There are some limitations such as file formats, file size, sharing permission and 3D model formats. Please visit Pricing page for more details.

A. Please sign up here and follow the steps to activated and login to your account. When logged in, select the desired plan and enter your payment method to activated your 14-Day trial. No limitations apply within the specifications of the selected plan and no charge will apply within the trial period.

A. For point cloud file; LAS, LAZ, E57 and for 3D Models; Obj, Ply, Revit (rvt), IFC, FBX, NavisWorks(NWD & NWC) formats

A. You can pay your account by Credit Card, in addition, payment via Purchase Order (PO) is also available for upfront yearly payments, for any inquiries please contact us.

A. Google Chrome, Firefox, Edge and Opera and regards with platforms Desktop and Tablet are supported. In near future Mobile version of the viewer will be ready too

A. We recommend to upload LAZ format as it is compressed and it occupies less space. however the post processed file size is the same for all supported formats.

A. Google Chrome, Opera and Mozilla Firefox.

A. No plug-in needed.

A. Yes, there is no lock in for all Monthly subscriptions. However, according to the fact that all yearly subscriptions are paid upfront at the beginning of the yearly period, in case of cancelling the residual of the usage would not be refundable.

A. You can submit a support ticket via here or you may send an email to s[email protected] to report a bug

A. Yes you can, after you purchase a plan, storage & bandwidth package of 50GB will be available to expand your disc space without upgrading your existing plan

A. Guest User is a person who you can invite to your Project under various access levels. According to the access level they can upload point clouds and 3D models to that specific project.

A. A Guest User must have (create) an account. You give Guest User access to the User Control Panel under some preset permission levels. Share Link does not require an account, however preset permission levels (View Only, Operator and Manager) can be set.